Emergency Care
We realize that emergency situations do arise and we will do everything possible to respond to your problem as quickly as possible. If an emergency arises during office hours please call the office as early in the day as possible. This will give us the greatest opportunity to respond that same day. If your emergency arises while the office is closed, please call (810) 733-7120. An answering machine will instruct you how to contact the doctors or forward your message to a dental colleague who is on call.

Insurance
If you are covered by dental insurance we will file your insurance claims as a service for you. However, please remember that your insurance is a result of a contract between your employer and the insurance company. We do not determine the amount of coverage you will receive. This is done by the insurance company, and most insurance policies do not cover the entire dental bill: they have built in deductibles, CO-pay, and / or percentage allowances. It is the patient's responsibility to pay the deductible, CO-pay or any other balance not paid by the insurance company. Some insurance companies have a history of inconsistent or unpredictable reimbursement policies. In these cases the patient will be asked to pay our office for the entire bill and they will receive reimbursement directly from the insurance company. Please remember the ultimate responsibility for payment of services is yours. We will, as a service to our patients, bill the insurance company. Some insurance companies have a history of inconsistent or unpredictable reimbursement policies. In these cases the patient will be asked to pay our office for the entire bill, and they will be received reimbursement directly from the insurance company.

Fees / Payments
We are making every effort to control the rising cost of dental care. The preparation of statements is very costly due to supplies, postage and staff time. Consequently, we now require payment for treatment at the time of your visit. Should your care involve more complex procedures requiring multiple visits and obvious higher fees, you will be given a cost estimate prior to treatment and asked to make financial arrangements. We do expect payment in full on all accounts at the conclusion of treatment. No appliance (crown, bridge, partial, denture, implant, etc.) will be delivered until the balance is paid in full. An itemized statement will be provided as you leave the office. It has never been Dr. Werschky's policy to deny any care for lack of financial means. However, definitive arrangements must be made in advance of treatment. We will be happy to arrange a treatment/payment plan specifically for you. We have also partnered with CareCredit to provide you with long term payment options. We will employ a collection agency or small claims court only as a last resort to receive payments due to this office. Please feel free to discuss your treatment and fees with us at any time. As an additional payment option, we gladly accept VISA and MasterCard.

Prescriptions
We do not give prescriptions over the phone or after hours to people who have not previously been seen in our office and are not patients of record. We also will not write prescriptions of patients who have only been treated for previous emergency care without continuos preventative follow-up. However, if you're a regular patient we will do everything in our power to relieve any dental discomfort you may have.

Recall
We believe in the importance of regular preventive dental health care - cleaning, examination, radiographs. These services are needed to safeguard previous dental treatment, detect developing problems and insure good dental health, function, and appearance. The responsibility of returning for this preventative service lies with you. Our procedure is to schedule your recall visit as the conclusion of your current appointment. We will notify you in advance of the scheduled appointment. If you are unable to keep the appointment, please contact the office and reschedule an appropriate appointment.